Millat Diagnostic Center
Millat Diagnostic Center respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our diagnostic services.
By accessing our website or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Full Name
Contact Number
Email Address
Home Address
CNIC / Identification details (if required)
Date of Birth
Gender
B. Medical Information
Test results and medical reports
Doctor’s prescription details
Medical history (if provided)
Diagnostic images and laboratory findings
C. Website Usage Information
IP address
Browser type
Pages visited
Date and time of visit
Cookies and tracking data
2. How We Use Your Information
We use the collected information for the following purposes:
To process laboratory tests and generate accurate reports
To contact you regarding appointments or report status
To improve our diagnostic services
To maintain internal medical records
To comply with legal and regulatory requirements
To send important updates or service notifications
We do not sell, rent, or trade your personal or medical information to third parties.
3. Confidentiality of Medical Records
Millat Diagnostic Center maintains strict confidentiality of all patient records.
All medical reports are securely stored.
Access is restricted to authorized laboratory personnel only.
Reports are only shared with the patient or authorized healthcare provider.
Digital records are protected using secure systems and password-controlled access.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
Secure servers and encrypted systems
Limited staff access to sensitive information
Regular system monitoring
Physical security measures in laboratory premises
While we strive to protect your data, no online transmission or storage system is 100% secure.
5. Cookies Policy
Our website may use cookies to:
Improve user experience
Analyze website traffic
Remember user preferences
You may disable cookies in your browser settings, but some website features may not function properly.
6. Sharing of Information
We may share your information only in the following situations:
With your consent
With your referring doctor or healthcare provider
When required by law or government authorities
For legal compliance or investigation purposes
We ensure that any third-party service provider follows strict confidentiality obligations.
7. Your Rights
As a patient, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of data (subject to legal requirements)
Withdraw consent for certain uses
For any privacy-related request, please contact us using the information below.
8. Retention of Information
We retain medical records and personal information only as long as necessary to:
Fulfill medical and legal requirements
Maintain accurate health records
Comply with regulatory obligations
After the required retention period, data may be securely deleted or archived.